Privacy Policy
Who we are
Our website address is Advantage Business Support.
This privacy policy sets out how Advantage Business Support (“ABS”) uses and protects any information that you give ABS when you use this website.
ABS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
ABS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2023.
What personal data we collect and why we collect it
Contact forms
We may collect the following information:
- Company name
- First & Last name
- Email address
- Telephone number
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Analytics
Like most standard web servers, we use log files in order to monitor the quality of the user experience on our site. This includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. This information is not linked to personally identifiable information.
We may use third party analytics services on our website, such as Google Analytics. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to analyze use of our website. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at Google Analytics Guide.
Cookies
We use “cookies” and other types of tracking software in order to personalise your visit to our Website, customise our pages for you and enhance your experience by gaining a better understanding of your particular interests. A cookie is a message given to a web browser by a web server, which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user to be identified.
We may use the information provided by cookies to recognise and track which parts of our Website you visit when you are using our Website, analyse trends and general usage patterns, optimise our site, administer the site, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies.
If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies. You can also block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, please be aware that certain features of our site require the use of cookies in order to work effectively and if you do not accept cookies these features may not function correctly or at all.
If you register with us or continue to use our site, you agree to our use of cookies.
Some cookies last for a set period of time e.g. until you close your browser. Others may last indefinitely.
Your web browser should allow you to delete any cookies you choose and to prevent or limit the use of cookies.
| Cookie | Name ( Expiry ) | Purpose |
| Session cookies | PHPSESSID( Expiry: Session ) JSESSIONID ( Expiry: Session ) |
These cookies are used for the website to function and to improve the performance of the website. |
| Preference Cookies | wfvt_# ( Expiry: 30 minutes) | These cookies are used to remember your preferences. |
| Security Cookies | wordfence_verifiedHuman ( Expiry: 24 hours )wf-waf-* ( Expiry: 24 hours ) | These cookies necessary and are used to keep this website secure. It collects your IP address to monitor activity in order to prevent access to any malicious IP addresses. |
| Google Analytics | _ga ( Expiry: 2 years ) _gat ( Expiry: 1 minute ) _gid ( Expiry: 24 hours ) Collect ( Expiry: session ) |
These cookies are used to collect information about how you use our website. The information collected includes number of visitors, pages visited and time spent on the website. The information is collected by Google Analytics an aggregated and anonymous form, and we use the data to help us make improvements to the website. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.Click here for more information about Google Analytics and your privacy. |
Disabling cookies
You can manage your cookie settings by clicking the icon in the bottom right hand corner of the screen. You can also prevent the use of cookies by adjusting your browser settings.
Please be aware that some cookies are necessary for the website to function properly. If you disable these cookies in your browser, parts of the website may not work correctly. For more information about cookies, visit https://www.allaboutcookies.org/
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We require the information under Contact Forms to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- Servicing and following up with your enquiry
- We may use the information to improve our products and services
- If you have consented for us to use your information in this way, we may periodically send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided
We will not share your information with third parties
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For anyone completing a form via our website (if any), we store the personal information they provide in a secured database. Here is a link to their privacy policy. All subscribers can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.
What rights you have over your data
If you are an ABS client, a website visitor or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you would like a copy of the information held on you, please write to or email Sarah Wright at Advantage Business Support Ltd, 21 Larkfield Rod, Harrogate, Hookstone Avenue, Harrogate, HG2 0BT, or sarah@advantage-support.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to, or email us, as soon as possible at the above address. We will promptly correct any information found to be incorrect.
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do want the information to be used by anybody for direct marketing purposes. If you do not want to be contacted for this purpose please leave the box unticked. If the box is not displayed, we will not use your data for marketing purposes.
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing Advantage Business Support Ltd, 21 Larkfield Rod, Harrogate, Hookstone Avenue, Harrogate, HG2 0BT, or sarah@advantage-support.com
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Your contact information is stored on our secure server. You can exercise the right to be forgotten at any time by contacting us as detailed above.
Additional information
How we protect your data
We strongly believe that you have the right to control the use of your personal information, and that your privacy must be respected. We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organisations – if any – who do the same. We will not use personal data that you provide to us in a manner inconsistent with the purposes for which you provided it to us, as set out below.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you have any questions about this privacy policy, or would like further information on the data we hold about you, including security, data retention policies please contact us using the contact information above.